{"xsrfToken":"df29405125ce6e2bb4d4b012e552f25ff4f49e57_lout","branding":{"id":"6","key":"grbh","name":"Grabba Help Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2a3f80","headerLinkHoverBGColor":"#2a3f80","headerBadgeColor":"#2a3f80"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ea085d2e-d7c8-43c9-b5de-80a8274470f8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1N2ZjODA5ZC00MDdiLTQ4NDUtOTMxMC02OTllMDg5YzI0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhMDg1ZDJlLWQ3YzgtNDNjOS1iNWRlLTgwYTgyNzQ0NzBmOCI6WyJyZWFkIl19LCJleHAiOjE3Mzk3MjY5MDksIm5iZiI6MTczOTcyNjMwOX0.Or4vr57CaQt5M08UlmBi2Du7vH0JRqHKGXfAE3Jh7qc&client=57fc809d-407b-4845-9310-699e089c241d&mode=fit","logoId":"ea085d2e-d7c8-43c9-b5de-80a8274470f8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Grabba Help Desk","sharedPortalName":"Grabba Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Grabba Help Desk","sharedPortalName":"Grabba Help Desk","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Grabba Help Center","sharedPortalName":"Grabba Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c175f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"grbh","projectId":10022,"serviceDeskId":6,"name":"Grabba Help Desk","description":"<p>Welcome! You can raise a Grabba Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"10126","name":"Access Request","descriptionHtml":"","callToAction":"Access Request","introHtml":"<p>Need access to software and documentation? Select this option.</p>","icon":10323,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[7],"key":""},{"id":"10145","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Select this option to log a bug or issue with your Grabba hardware or software</p>","icon":10303,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[7],"key":""},{"id":"10146","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Select this option if you require custom development for a new feature</p>","icon":10322,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[7],"key":""},{"id":"10125","name":"MFi Authorisation Request","descriptionHtml":"","callToAction":"MFi Authorisation Request","introHtml":"<p>Submit this form to allow Grabba to authorize your iOS applications to use Grabba devices. Required when submitting your iOS apps to the App Store</p>","icon":10306,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[7],"key":""},{"id":"10124","name":"Repair / Warranty","descriptionHtml":"","callToAction":"Repair / Warranty","introHtml":"<p>Grabba device needs repair or warranty claim? Select this option</p>","icon":10304,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[7],"key":""},{"id":"10058","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[10058,10124,10125,10126,10145,10146]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GRBH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1N2ZjODA5ZC00MDdiLTQ4NDUtOTMxMC02OTllMDg5YzI0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzk3Mjc1MDksIm5iZiI6MTczOTcyNjMwOX0.87Gl-ex7lRd_-my2Dcrm_9qSrKtUA6XzJ-DKTQG0zZ4","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"57fc809d-407b-4845-9310-699e089c241d","tokenDurationInMins":20}},"reqCreate":{"id":10125,"projectId":10022,"form":{"name":"MFi Authorisation Request","descriptionHtml":"","callToAction":"MFi Authorisation Request","intro":"<p>Submit this form to allow Grabba to authorize your iOS applications to use Grabba devices. Required when submitting your iOS apps to the App Store</p>","instructions":"","icon":10306,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10106","fieldConfigId":"10249","label":"Name","description":"Enter your name here","descriptionHtml":"<p>Enter your name here</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10107","fieldConfigId":"10250","label":"Company / Organisation","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Application Bundle ID","description":"Bundle ID of your iOS app.","descriptionHtml":"<p>Bundle ID of your iOS app.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10094","fieldConfigId":"10237","label":"App Version","description":"App version at time of iOS app store submission","descriptionHtml":"<p>App version at time of iOS app store submission</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10095","fieldConfigId":"10238","label":"Name of app as it will appear in the store","description":"Application name as per iOS store submission","descriptionHtml":"<p>Application name as per iOS store submission</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10096","fieldConfigId":"10239","label":"App Description","description":"A description of the app and a general functional overview of the software and it's key features","descriptionHtml":"<p>A description of the app and a general functional overview of the software and it's key features</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10105","fieldConfigId":"10248","label":"GDPR Agreement","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10062","label":"I consent to having this website store my submitted information so they can respond to my inquiry.","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10137","fieldConfigId":"10298","label":"Region","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10075","label":"EMEA","selected":false,"children":[]},{"value":"10076","label":"US","selected":false,"children":[]},{"value":"10077","label":"Rest of World","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/10125","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/10125","calendarParams":{"firstDay":0,"date":"2025-02-17T03:18:29+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1N2ZjODA5ZC00MDdiLTQ4NDUtOTMxMC02OTllMDg5YzI0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzk3Mjc1MDksIm5iZiI6MTczOTcyNjMwOX0.87Gl-ex7lRd_-my2Dcrm_9qSrKtUA6XzJ-DKTQG0zZ4","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"57fc809d-407b-4845-9310-699e089c241d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}