Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"d1fcb85f5394a264401086523642feec3bcc0b88_lout","branding":{"id":"6","key":"grbh","name":"Grabba Help Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2a3f80","headerLinkHoverBGColor":"#2a3f80","headerBadgeColor":"#2a3f80"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ea085d2e-d7c8-43c9-b5de-80a8274470f8/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1N2ZjODA5ZC00MDdiLTQ4NDUtOTMxMC02OTllMDg5YzI0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhMDg1ZDJlLWQ3YzgtNDNjOS1iNWRlLTgwYTgyNzQ0NzBmOCI6WyJyZWFkIl19LCJleHAiOjE3NzkxMjA1NDYsIm5iZiI6MTc3OTExOTk0Nn0.SuSOqJxKUSn1IrKQ3KEJGth9_V8RdZD-ZR_CzAGpuwQ&client=57fc809d-407b-4845-9310-699e089c241d&mode=fit","logoId":"ea085d2e-d7c8-43c9-b5de-80a8274470f8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Grabba Help Desk","sharedPortalName":"Grabba Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Grabba Help Desk","sharedPortalName":"Grabba Help Desk","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Grabba Help Center","sharedPortalName":"Grabba Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c175f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"grbh","projectId":10022,"serviceDeskId":6,"name":"Grabba Help Desk","description":"<p>Welcome! You can raise a Grabba Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"10126","name":"Access Request","descriptionHtml":"","callToAction":"Access Request","introHtml":"<p>Need access to software and documentation? Select this option.</p>","icon":10323,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[7],"key":""},{"id":"10145","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Select this option to log a bug or issue with your Grabba hardware or software</p>","icon":10303,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[7],"key":""},{"id":"10146","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Select this option if you require custom development for a new feature</p>","icon":10322,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[7],"key":""},{"id":"10125","name":"MFi Authorisation Request","descriptionHtml":"","callToAction":"MFi Authorisation Request","introHtml":"<p>Submit this form to allow Grabba to authorize your iOS applications to use Grabba devices. Required when submitting your iOS apps to the App Store</p>","icon":10306,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[7],"key":""},{"id":"10124","name":"Repair / Warranty","descriptionHtml":"","callToAction":"Repair / Warranty","introHtml":"<p>Grabba device needs repair or warranty claim? Select this option</p>","icon":10304,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[7],"key":""},{"id":"10058","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://grabba.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[10058,10124,10125,10126,10145,10146]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GRBH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1N2ZjODA5ZC00MDdiLTQ4NDUtOTMxMC02OTllMDg5YzI0MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNDg5NjMyMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXX0sImV4cCI6MTc3OTEyMTE0NiwibmJmIjoxNzc5MTE5OTQ2LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.496jeO7tcPqCPpZWNWakSrOCoalpLh6DQg4413Df3h4","targetCollection":"upload-user-collection--1489632045","endpointUrl":"https://api.media.atlassian.com","clientId":"57fc809d-407b-4845-9310-699e089c241d","tokenDurationInMins":20}},"sharedPortal":{"name":"Grabba Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://grabba.atlassian.net/wiki","kbLinkDomainURLs":["https://grabba.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}